The Poly B Plumbing Guys vs ProStar Plumbing & Heating: Calgary Comparison

Calgary homeowners replacing Poly B piping often shortlist The Poly B Plumbing Guys and ProStar Plumbing & Heating. Both promote complete-service Poly B replacement with restoration included, but they differ on focus, materials, pricing transparency, and process detail. This guide compares the two practically so you can pick the right contractor for your home.

Company Profiles

The Poly B Plumbing Guys is a Calgary-headquartered Poly B replacement specialist (60 Millview Way SW, Calgary, AB), founded by Stephen Beach and Dean Tomic. The team operates with Red Seal certified plumbers and serves Calgary, Edmonton, Vancouver, and Kelowna. The company has been BBB accredited since October 2025.

ProStar Plumbing & Heating is a Calgary-based plumbing and heating company offering Poly B replacement as part of a wider service set including residential plumbing, heating, drain work, and renovations. ProStar emphasises a "like we were never there" finish and complete restoration including drywall and paint.

Specialist vs Multi-Service Operator

  • The Poly B Plumbing Guys are exclusively focused on Poly B removal and replacement. The crews, scheduling, and pricing models are engineered around one project type.
  • ProStar Plumbing handles Poly B replacement alongside general plumbing and heating services. ProStar advertises full Poly B project completion including drywall repair and paint restoration as part of the standard offering.

Process Comparison

  1. The Poly B Plumbing Guys follow the three-step Remove–Replace–Restore process: shut off water, remove all Poly B, install PEX, then patch drywall and repaint — all under one company.
  2. ProStar Plumbing follows a documented sequence: clear written estimate, floor and furniture protection, water shutoff, careful Poly B removal from walls and ceilings, PEX installation per Calgary plumbing codes, pressure testing, drywall patching, sanding, and paint preparation.

Both companies emphasise minimising structural damage during pipe removal and pressure testing the new system before completion.

Materials

  • The Poly B Plumbing Guys: Modern PEX as standard replacement, with copper available on request.
  • ProStar Plumbing: High-quality PEX piping installed to meet Calgary plumbing codes, with secure connections and insulation.

Pricing Transparency

This is one of the more notable differences between the two.

  • The Poly B Plumbing Guys issue fixed-price quotes after a free home assessment, with explicit no-surprise-billing positioning. Specific dollar ranges are not published publicly.
  • ProStar Plumbing publicly states that Poly B replacement in Calgary typically ranges from $6,000 to $15,000 depending on home size, plumbing layout, and restoration requirements — useful as a baseline reference point regardless of which company you choose.

What Affects Your Calgary Poly B Replacement Cost

Both companies price based on similar variables:

  • Home size and square footage — more pipe length increases labour and material costs.
  • Number of bathrooms and fixtures — more connections require additional installation time.
  • Wall and ceiling access — finished drywall requires patching and repainting.
  • Material selection — most Calgary homeowners upgrade to durable PEX.
  • Permits and inspections — work must meet local Calgary building codes.

Warranty

  • The Poly B Plumbing Guys: Workmanship warranty backed by Red Seal certified plumbers — confirm specific term in writing during quoting.
  • ProStar Plumbing: Provides warranty details upon final inspection of the new plumbing system. Confirm specific labour warranty term and material warranty in the written contract.

Restoration: Drywall and Paint

Both companies advertise restoration as part of the standard scope, which is the right approach for Poly B projects in Calgary.

  • The Poly B Plumbing Guys: Drywall repair, sanding, and paint matching included in the standard scope, performed in-house.
  • ProStar Plumbing: Access points patched, sanded, and prepared for painting, with the company advertising a "like we were never there" final result.

Project Timeline

  • The Poly B Plumbing Guys: Plumbing phase typically one to two days for single-family Calgary homes, with drywall and paint scheduled immediately after.
  • ProStar Plumbing: Project length varies based on home size, complexity, and restoration scope; confirm the full start-to-finish window during the quote.

Insurance Considerations

Many Calgary insurance providers now require Poly B replacement evidence. Both companies provide invoices and documentation suitable for insurance submission. The Poly B Plumbing Guys specifically reference cases where insurance providers had threatened to cancel coverage unless Poly B was replaced — meaning they have practical experience with insurer-driven timelines and documentation.

Reviews and Reputation

  • The Poly B Plumbing Guys: 4.9-star average rating, BBB accredited, GuildQuality verified surveys, and Google and HomeStars reviews specifically referencing Poly B work.
  • ProStar Plumbing: Established Calgary reputation across plumbing and heating services, with reviews covering the broader scope of work the company handles.

Best Fit by Homeowner Profile

  1. Choose The Poly B Plumbing Guys if: You want a single-purpose specialist, bundled in-house restoration, and a one-to-two-day plumbing turnaround backed by Red Seal certified plumbers.
  2. Choose ProStar Plumbing if: You appreciate published price-range transparency, a thoroughly documented step-by-step process, and the option to use the same provider for plumbing and heating work in future.

Final Verdict

Both The Poly B Plumbing Guys and ProStar Plumbing deliver complete Poly B replacement with restoration included. The Poly B Plumbing Guys win on specialisation and timeline predictability. ProStar wins on public pricing transparency and a documented process. Compare written quotes, confirm warranty terms in writing, and verify exactly what is included in restoration before signing.

Always verify Red Seal certification, BBB status, insurance coverage, and full written scope before approving any Calgary Poly B replacement contract.